Leading Filipino fintech and e-wallet GCash bannered its PH financial inclusion story at the recently concluded Mobile World Congress (MWC) in Barcelona, where representatives from the mobile telecommunications industry gather to share their latest tech innovations, best practices, and forecasts for the mobile market.
GCash, along with its parent the Globe Group, represented the Philippines at the event, showcasing how the tech conglomerate has been leading progress and innovation in the Southeast Asian nation.
Before a global audience, GCash President and CEO Martha Sazon highlighted how “GCash is now a National Champion that helps transform a nation and gives hope to many Filipinos” in line with the platform’s Finance for All vision that has helped them rack up over 76 million users even amidst the pandemic.
“GCash is an everyday super app: for payments and transfers; fair lending for all; affordable investments; accessible insurance; empowering a green and digital lifestyle– all of these are anchored on customer’s needs, with them as our north star for all our innovations,” said Sazon.
In 2021, GCash was also recognized by The Asian Banker and by the IDC for its outstanding digital financial inclusion programs. Likewise, the platform’s net promoter score (NPS), a gauge measuring customer experience and predicts business growth, has been best in class at 83.9%, surpassing globally loved brands.
With mobile tech being more accessible to individuals and businesses of all income levels, we’re looking forward to see how GCash can further push financial inclusivity and perhaps, financial literacy as well, in the Philippines!
Hosted by GSM Association, a global organization unifying the mobile ecosystem, the MWC is the world’s largest and most influential exhibition for the connectivity industry. According to GSMA, this year’s theme, Velocity, highlighted five key discussions on 5G acceleration, Reality+, OpenNet, FinTech, and Digital Everything. This is the second in-person MWC since the event was canceled during the pandemic. The annual gathering reached a record 109,000 attendees in 2019 while this year saw total attendees of 88,500.